Student feedback is welcomed at Lexis English Noosa as a valuable way to ensure that we continue to provide a high level of service.
How do we do this? Every student at Lexis English is asked to complete an anonymous feedback form after your first two weeks. There are questions about the way you are being taught and the service provided by administration and homestay. It is a simple yes/no format.
Every four weeks, your teacher will have an interview with you and give you a written report on your academic performance. At that time, you are also asked to give a written report on the teacher’s performance. It is a time for honest discussion about how your learning needs are being met.
When you leave, you are asked to complete a detailed questionnaire on your experience at Lexis English Noosa. Questions include your accommodation, the school environment, learning materials and the teaching.
I read every one of these feedback forms and questionnaires and use the information to provide feedback and guidance to the staff. We welcome all comments and especially those about how we can improve.
This week I received many forms as we had over 80 new students arrive two weeks ago. I thank all those students for spending the time to answer the questions and I was delighted to receive such wonderful feedback.
Of all the feedback forms that I have read this week – my favourite comment is from a student in Anne’s FCE class who wrote, “Every day in Noosa is a new day in Paradise”.
I totally agree. Have a good day everyone, Becky
